Many site managers dread that 2am call informing them of a break-in? Mobile keyholding is transforming critical infrastructure security and we explore how.
The consequences of poor critical infrastructure security are too costly to leave on the backburner, but responding promptly to a 2am call due to a trigger is difficult without support.
The development of mobile keyholding services help to fulfil both security demands, relieving the burden from you and placing them in the hands of professionals.
It’s time to unlock the key to critical infrastructure security by exploring the world of mobile keyholding services.
What is a Mobile Keyholding Service?
A mobile keyholding service is where trained security professionals have keys to the property, building or site, so that when an alarm is triggered, that keyholder will respond to the activation or security issue raised, rather than disrupting other individuals.
Upon arrival, the designated keyholding service will ensure a prompt and professional handling of the alarm trigger or security breach found. This helps to reduce the impact of such situations and prevent them from escalating any further.
The Security Demands of Critical Infrastructure
Critical infrastructure plays a large role in the survival of services such as telecommunication, energy, water, and transportation.
If disrupted or damaged, millions of people could be negatively impacted by this and you’ll be faced with all the consequences of fixing the issue that has occurred.
This means the security demands of such an industry are often extremely high as the risks related to any unauthorised access could lead to complete disaster for you and any individuals utilising their services.
There are various security risks presented to critical infrastructure including vandalism, cyberattacks, environmental hazards, and arson. However, there is also an ever growing threat of copper theft.
For many critical infrastructure types, there is often a large amount of high-value copper used and criminals are becoming aware of this.
Like with any industry, crime tactics are constantly being developed to outsmart your site and due to the reliance on critical infrastructure, you cannot afford to be lacking on your security.
How Does Mobile Keyholding Support Critical Infrastructure Security?
There are various benefits to mobile keyholding services, particularly for critical infrastructure and these are as follows:
Minimal Disturbance
Mobile keyholding helps to relieve the burden of security from you during your non-working hours by entrusting it with trained security professionals that understand how to approach and respond to criminal activity.
For critical infrastructure managers, there are an overwhelming amount of responsibilities and receiving a call in the middle of the night due to a security breach is the last thing you want.
With mobile keyholding, it takes that responsibility on for you and allows you to focus on other tasks, causing minimal disruption to any managers or employees at your critical infrastructure site.
To ensure you remain reassured by the service and the security it provides to your site, most services will provide a full incident report following any incident to explain the breach and how it was dealt with.
This allows you to review the response and keeps you involved in the security even when you may not be present on-site.
Rapid Response to Incident
It is extremely unlikely that you will be prepared for a late night call regarding your site’s security, meaning that the response provided to this may take a little longer than you like.
By using a mobile keyholding service, there are trained professionals prepared for these calls that ensure a prompt, efficient response to any security breaches that occur.
The less time your critical infrastructure is left unguarded, the greater chance of crime prevention.
Critical infrastructure crime can be costly, both financially and functionally, so having a dedicated response unit that responds in that instance could be the lifeline to its survival.
Full Incident Reporting
As mentioned, trusting others even if it is security professionals because the importance of maintaining the security of your critical infrastructure is still your responsibility.
That’s why in most instances mobile keyholding services will offer full incident reporting following an incident.
Within this you will be informed on what happened and how it was responded to, allowing you to review and understand the security threats which were presented to your critical infrastructure.
From here, it can help shape your security plan further by suggesting additional tools that may be needed or identifying blindspots which you may not have been aware of before.
It also provides you with peace of mind of knowing the exact situation that took place and the impact it had on the site, if any at all.
Expert Security Support
Through the use of mobile keyholding services, you will have access to trained security professionals who have a wealth of experience in responding to any breaches and criminal activity.
These professionals will respond to your site when an alarm is triggered and use their experience to assess the threat and diffuse it safely.
Having designated, knowledgeable support will help enhance your security and keep your critical infrastructure safe from security breaches.
Reduced Safety Risks to Employees
Security breaches place not only your critical infrastructure at risk but any employees on-site during that time.
You hold a duty of care towards your employees to keep them safe and minimise the chance of any injuries or accidents.
With mobile keyholding services, the security professionals who respond to any triggered alarms will be trained in how to handle various emergencies.
Therefore if any employees are present at that time, these professionals will understand the best approach, helping to minimise the safety risks posed to employees at that time.
24/7 Access Control
We all know that at night managing the security of your critical infrastructure becomes more difficult as access will often be restricted and only certain individuals will have access information for these times.
If those who have this access do not respond or take longer to do so, your site is just left vulnerable to various security risks.
That’s where mobile keyholding services can support, ensuring 24/7 access to your premises with a trained security professional always on standby to respond around the clock.
Providing you with that peace of mind that no matter the time of day or night, there will be a professional there who will promptly act upon any alarm triggers at your site.
This leaves minimal room for error which can occur when utilising your own employees to respond to such triggers.
Boost Your Security With WCCTV Using Our Mobile Keyholding Services
We understand the importance of securing your critical infrastructure site and part of doing this is by developing solutions that work innovatively to solve your needs.
Utilising multiple suppliers for various security support can be difficult to manage, from remembering contract lengths to integrating processes, it can create more harm than good sometimes.
Therefore at WCCTV we aim to simplify these processes as much as possible by offering additional features alongside our products, reducing the need for multiple suppliers.
One of our offerings is Mobile Keyholding which can be attached to any product of ours to provide 24/7 access and support from security professionals.
With the critical infrastructure industry continuing to grow due to increased funding, the need for prompt responses to security breaches is central to ensuring key services remain active across the UK.
By combining our Mobile Keyholding service with our CCTV Towers, we help to alleviate the stress of security for you, providing around the clock reassurance and incident evidence for reassurance.
Interested in boosting your WCCTV security solution with our Mobile Keyholding service? Get in touch with a security expert today to discuss.
