Service Administrator - Graduate

Location: Rochdale HQ

Hours: Monday to Friday, 40 hours

Salary: £25,500 per annum 

Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. 

The Service Administrator Role Overview:

• Responsible for monitoring and uploading of daily service reports.
• Investigating incidents and giving feedback to our clients.
• Working as a customer liaison regarding any issues, activity, or maintenance on site.
• Providing assistance to the field engineering team.
• Logging service requirements onto the CRM system.
• Completing daily site reports.

The Benefits:

• Annual Salary of £25,500 increasing to £27,000 upon successful completion of the probationary period.
• Private Equity backed employer, we will provide continuous support and development throughout your career.
• 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two.
• Private healthcare and dental care schemes, supplying wellness and mental health support services.
• Company pension scheme, with employer contributions increasing with length of service.
• Newly refurbished open plan office, encouraging an inter-department supportive environment.

Your Experience:

• 1 years’ experience within a customer service role.
• Excellent communication and interpersonal skills.
• Outstanding customer service credentials.
• Good computer skills.
• Strong organisational and time management skills.
• Enjoy working in a fast-paced dynamic environment.
• Ability to work within a team.

This role will require the BS7858 clearance.

Who are we?!

Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do.

In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US.

In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, “Ones to Watch” list in the UK.

We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development.

WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.