Credit Controller - Rochdale

 In the role of the Credit Controller, you will support the Credit Control Team Lead with the collection of debt from our customers in a timely manner and ensure allocations and reporting are completed accurately. This is an exciting opportunity for an ambitious candidate who is looking for a hands-on role in an ever-growing business!

The Credit Controller Overview:

• Ensure all outstanding debts are chased using appropriate methods and in accordance with the Credit Policy and Debt Collection process.
• Ensure accurate record keeping of ledgers within the system (Access Dimensions) ensuring all notes are updated in real time.
• Allocating customer payments once received accordingly so the debtor’s ledger is accurate at all times.
• Ensuring the credit note log is accurate and up to date.
• Assisting the Credit Control Team Lead and Group Financial Controller to identify any customers or balances that may result in bad debt.
• Ensuring all customers where applicable are added onto the credit insurance policy.
• Ensure the cash flow forecast model is up to date daily with expected future receipts.
• Deal with large volumes of complex data and demonstrate the ability to present this in a clear and presentable manner.
• Maintaining regular communication with the sales team to ensure customer details and contact details are accurate and up to date.
• Respond to customer queries in a timely and professional manner, in line with SLAs.
• Produce all necessary credit checking reports for both new customers and existing customers in line with the Credit Policy.
• Assist with the progression of sales estimates to live orders in the system.
• To manage, monitor and review credit scores for existing customers on a regular basis in line with the Credit Policy.
• Monitor the Credit Control email inbox and escalate any queries for attention.
• Maintain and improve standardisation of tasks and processes and contribute to projects to improve the finance system.
• Develop strong cross functional partnerships.
• Ad hoc tasks in the finance team as when required.

The Benefits for a Credit Controller:

• Competitive Compensation: £26,000 to £28,000
• Training & Development: Private equity-backed employer, we will provide continuous support and development throughout your career.
• Time Off: Annual leave increases with length of service, from your second year (Starting at 23 days plus bank holidays).
• Health & Wellbeing: Benefit from private healthcare and dental schemes and an employee assistance programme.
• Future Security: Pension contributions increase with length of service.
• Special Perks: Celebrate your birthday with a voucher, and every year a tree is planted to honour your day.
• Supportive Environment: Newly refurbished open plan office, encouraging an inter-department supportive environment.

Your Experience as a Credit Controller:

• Strong negotiation skills.
• Possess a high level of perseverance as well as a strong work ethic.
• Access Dimensions experience would be desirable, but not essential.
• Excellent communication and customer service skills – both written and verbal.
• Minimum 3 years’ experience in a Credit Controller role.
• Strong organisational skills and the ability to manage and prioritise a busy and varied workload.
• Proven track record of strong cash collections.
• Ability to work both efficiently and effectively alone as well as part of a large and varied team.
• Flexibility and excellent attention to detail.
• Basic skills of all MS Office packages, including Excel and Word.
• Be able to use initiative and be proactive in all tasks undertaken.
• Work in an autonomous role where you can manage your own working day with a high degree of responsibility.

Why Join?

WCCTV was founded in 2001, in the UK and is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

In 2021, the Private Equity Firm LDC, made a substantial investment into WCCTV. This investment will allow us to rapidly scale and grow in the UK and continue our services as a market leader.

In addition to this investment and other awards, WCCTV were named in association to The Independent’s E2E Tech 100 List, as one of the UK’s Fastest Growing Technology Companies.

We believe our employees are our strongest asset and for that reason, we are dedicated to supporting their professional and personal development.

If you feel that you have the relevant skills and experience, please click ‘apply’ today to be considered as our Credit Controller – we would love to hear from you.